Community Information

Cromhall Parish Council will post information that  may be of interest to the community. The page is regularly updated so please scroll down the page to check out the latest information.

Community Welcome Spacesfurther information here

Cold weather; what to do if someone you care for is struggling:

Cold Weather Plan for England: Action card – individuals (  This is how individuals should prepare for the cold.   At level 3 it advises amongst other things: heating the home to at least 18°C in winter to pose minimal risk to health when wearing suitable clothing, dressing warmly, eating warm food and taking warm drinks regularly.  Please follow the link for further advice.  

Keeping Warm. There are various grants available that can help with energy bills or getting home insulation installed.  South Glos Council’s partners Warm and Well administer grants on their behalf.  Individuals or their families can call the helpline to find out what is available 0800 500 3076.   They can also advise on ways to keep homes warm and bills down, such as closing curtains and tucking them behind the radiators (but not other heaters as this may pose a fire risk).  Please support the individual to access this helpline if they are unable to do so themselves.

Community Spaces.  If someone is struggling to heat their home, South Glos Council are supporting a network of community welcome spaces across the area.  These warm spaces offer a friendly welcome and are free to use, some offer hot drinks and activities.  Search for one near on our page.

In additional all  libraries in South Gloucestershire provide a warm and friendly place to stay for as long as you like within our opening times.  Many have coffee and tea-making facilities during our staffed hours.  All our libraries are open 7 days a week with additional unstaffed hours provided by our Open Access scheme.

Other Household bills.  For help with other household costs there are a number of funds and grants available, including the household support fund.  Details can be found on the South Glos Council financial support for residents page.

Keep warm well leaflet – Keep Warm Keep Well (

All of the above information and more is available on the South Glos Council webpage Help with the rising cost of living | BETA – South Gloucestershire Council (

Useful links to guidance for care providers:

The Countryside code can be found here

countryside code poster


Contact Information for Electricity & Gas Emergencies: 

Police Contact

Non emergency 101
Medical/Fire/Police Emergency: 999

Electrical Emergencies & Power Cuts

Electricity Distribution Operator: 105

The national number 105 is used for: 

  • Reporting Power Cuts & Requesting Information During Power Cuts 
  • Dangerous Low-lying Cables
  • Reporting Broken Cables
  • Electrical Emergencies Involving Water

Gas Emergencies & Smelling Gas

Gas Network Operator: 0800 111 999 

The Emergency gas number 0800 111 999 is to be used in the event of:

  • Smelling Gas (at home or in public spaces)
  • Carbon Monoxide monitor alerts you to a leak
  • Open Fire spotted in a public gas line

****This number is to be used regardless of if you have a connection to the mains or if you use a tank****